Air & Energy is a mid-sized Florida-based company providing air conditioning, electrical and plumbing services and replacements for homes and businesses. Family-owned with 40+ employees, Air & Energy has been in business since 1983 and prides itself on excellent service and best-in-class technicians.
RECOGNIZING THE PROBLEM
As a thriving, forward-looking company, Air & Energy’s software simply did not measure up. It was antiquated and had a major problem—it could not be upgraded. As Vice President Stewart Moon says, “Our software was stagnant…it was dying a slow death. The owner of the company…[was] not writing new software, not keeping up with the times.” Moon and his team knew they needed a new software solution that gave them the features they needed, such as streamlining processes, visual dispatching and GPS integration. But, most importantly, they needed a solution that evolved as their business needs evolved.
JONAS CONSTRUCTION SOFTWARE TO THE RESCUE
Choosing a software solutions partner was a decision Moon did not go into lightly. Software is considered the lifeline to their business. “It’s a huge partnership that you’re making, so you’re really laying your future in the software company’s hands,” says Moon. His decision was based on more than a product: it was about who was behind it. “It was more about the company behind the software and where they were going in the future.” It was an integrated solution backed by a continuous innovation that propelled Moon and his team to choose Enterprise from Jonas Construction Software.
A seamless transition to Enterprise was critical to Air & Energy’s business. But, their 20-year old software was not designed to be transferred. While this made the transition challenging, Jonas met—and exceeded— Moon’s expectations. Jonas worked over months to transfer data to the new Enterprise system and ensured that critical information was not lost. Moon notes, “Jonas stepped up to the plate in a huge way to make it work for us… it was exactly what we were looking for. We were looking for someone who was willing to go outside the box and help us, whatever that meant.” A two-way conversation—from the start Before implementing Enterprise, Moon had easy access to Jonas staff, right up to the VP level. So, he could work one-on-one with the Jonas team to discuss his business’ goals and develop solutions to get there. And, as a part of Jonas’ Software for life promise, Moon can upgrade his software to meet his evolving business needs—and has suggested features to implement into future products.
After 2 years, Air & Energy’s partnership with Jonas is still strong. After implementing almost all Enterprise modules, Moon highly values its robust reporting capabilities, transparent data collection, and excellent technical support. And, as his company grows and diversifies, he is confident that his business needs will continue to be supported.
ABOUT JONAS CONSTRUCTION SOFTWARE
Jonas Construction Software provides industry-leading business management and accounting software to our clients. Our fully-integrated solutions provide all of the tools that you need to increase productivity and improve your bottom line. At Jonas, we make it easier for companies to focus on what is important - their customers, their projects and their employees. We do this by streamlining their operations and giving better visibility to the entire organization. This gives your employees the tools to do their jobs better, support your customers and achieve your company goals.