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SERVICE MANAGEMENT
With the fully customizable and easily configurable Dispatch Scheduler from Jonas, keeping your scheduling process organized is a breeze. Integrated with GPS routing capabilities, staying up-to-date with your technician’s locations and providing jobs to the nearest technician is as simple as a few clicks. Also, the service contract checklists are a great way to ensure your technicians are completing all aspects of the job and maximizing customer satisfaction.
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MOBILE
Gain a competitive advantage by providing your customers with online access to work orders, invoices and service item history using our eService customer portal. With Jonas eMobile, your technicians will be empowered to complete more tasks directly from the field without having to return to the office, thus creating a more productive and efficient business. They will have complete access to real-time work order information, equipment and customer history, and even capture electronic customer signatures from their mobile device!
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EQUIPMENT MANAGEMENT
Equipment Management from Jonas efficiently tracks and maximizes your equipment investments. It is fully integrated and handles all aspects of equipment management and accounting, such as charging equipment rental costs to jobs, tracking actual costs and rental revenue for each piece of equipment, scheduling equipment by location, as well as charging inventory parts or assemblies to equipment units. You also have the ability to utilize financial reporting and depreciation for all units of equipment.
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SERVICE CONTRACTS
Effectively create and manage your service maintenance contract agreements with Jonas. With Service Contracts, you have the ability to use the contract module to bill customers on a set schedule, for special services or rentals, and then track any repair work against the contract. All information loaded in the service contract is integrated with the Jonas system and the handling of the invoicing, deferred revenue and revenue recognition are automatically completed.
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