Service and Construction Work Order Software
Quickly create, dispatch, and bill work orders. Get paid faster!
Jonas’ integrated work order software for service keeps work order processes synchronized so it delivers bottom-line results.
- Fast work order creation.
- Complete visibility into repair and preventative maintenance service type jobs.
- Efficient resource management with the ability to send work requests to employees’ mobile devices such as their Android or iOS mobile phones or tablets.
- Real-time costing of materials, labor, equipment, and POs from the field.
- Reduced admin work and paperwork with electronic capabilities.
- Accurate and quick pricing and billing for work orders.
- Save time processing invoices.
- Faster invoicing and improved cash flow with software designed for ease of use.
- All communications are stored in one centralized location.
WHAT OUR CUSTOMERS SAY:
Work Order Management and Billing Functionality
Easy and Accurate Work Order Processing
Streamline service management to improve profitability and increase efficiencies. Stay up to date on your technicians’ progress with real-time tracking and map integrations. You’ll know whether your people are en route, on site, or finished, without having to touch base.
- Easily dispatch work orders to the technician’s mobile device. As the technician changes the status of the work order, it automatically updates the dispatch board. The technician’s status automatically updates the dispatch board.
- Schedule one or more technicians for work orders, and re-schedule as needed.
- Track work order progress and completion based on work order status, arrival, and departure from the job site.
Multiple billing methods
Define various billing methods for your customers.
- Process various types of billing methods, including flat-rate, time & materials, quotations, and preventative maintenance.
- Set separate price ranges based on the type of work (ie: commercial/residential) and preferred customers.
- Pre-define various markup tables, charge-out rates, and flat rate tables.
Productivity and Profitability Reporting
Identify which work orders and preventative maintenance agreements are profitable. Save your customers’ future expenditures and downtime with quicker and more efficient resolutions.
- Avoid future equipment issues early on and improve work order turnaround time.
- Review work orders, equipment and service history, technician’s quotes, checklists, and recommendations.
- Get detailed analytics on time spent on each ticket.
- Run productivity analysis by employee, service division, work order category.
- Get profitability analysis by customer, site, and service contract. Understand how profitable each particular service contract is.
Full Integration
- Gain real-time visibility and accurate data.
- Eliminate double-entry from the field to the back office.
- Entries on mobile devices are automatically updated in materials/inventory, purchase orders, equipment, payroll, and A/R.
Jonas Cloud
Have complete visibility into the performance of your service tickets securely from any device. Manage and update your work orders anyplace and anytime. Engage your customers, schedule your technicians and capture costs of work performed from anywhere.
Get everything your service business needs to simplify workloads, save time, and manage operations, all in one location.
With Jonas Construction and Service Management Software, you can easily set-up, schedule, and bill for work orders, which results in better cash flow for your service business.
Client Case Study
- Increase in average profit per job, as well as overall profit margin
- Ability to reduce accounting staff by 50%
- All-in-one solution that handles all aspects of their back-end software needs
- Fully integrated job costing and GL
- Access to real-time information and greater control and visibility into their business
Frequently Asked Questions
Work order management is the proper and timely processing of service tickets. Sounds simple and easy, but it actually can be a complex process that can take many hours and piles of paper if done by hand. The work order management system automates these processes and streamlines work orders from beginning to end. Visual dashboards provide clear, actionable information on all jobs, so you’ll always know how your service business is performing.
The work order management functionality is an excellent way to simplify the amount of work required to manually organize work orders and requests. If your construction and service business has a regular need for maintenance, repair, or operational work—whether that’s scheduled or reactive — you can benefit from software that is built for your construction and service business.
